Policies

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Policies

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Policies

Urdang International is committed to maintaining the highest standards of professionalism, safeguarding, equality, and quality assurance across all examinations, training, and centre operations.

Our policies are designed to support candidates, teachers, centres, and partners while ensuring fairness, transparency, and best practice across all areas of delivery.

Safeguarding & Child Protection

We are committed to safeguarding and promoting the welfare of all children and vulnerable adults. All registered centres and teachers are expected to follow recognised safeguarding procedures and maintain safe learning environments.

Equality, Diversity & Inclusion

We provide inclusive opportunities for all candidates regardless of background, ability, gender, ethnicity, or additional needs. We actively encourage centres to support accessible and inclusive training and examination experiences.

Health & Safety

All centres and examination venues must follow appropriate health and safety regulations to ensure the wellbeing of candidates, staff, and visitors during classes, rehearsals, and examinations.

Data Protection & Privacy

We operate in accordance with UK GDPR and data protection legislation. Personal data is collected, stored, and processed securely and only used for legitimate examination and administrative purposes.

Malpractice & Maladministration

We maintain strict procedures to prevent and address malpractice or maladministration. Any suspected breaches will be investigated in line with our regulatory and quality assurance requirements.

Complaints & Appeals

We operate a clear and transparent complaints and appeals procedure to ensure concerns are handled fairly, professionally, and within defined timescales.

Quality Assurance

We are committed to maintaining consistent, high-quality examination standards through moderation, examiner training, and ongoing review of assessment processes.